Политика доставки

 

📦 Shipping Policy — Lampeshka / Лампёшка

Last updated: October 2025

Lampeshka (part of MK Media B.V., registered in the Netherlands, KVK 80632300) ships children’s books with care and attention — from our shelves to your family’s hands.

Shipping Area

We currently ship within the Netherlands and selected EU countries. If you’re outside these regions and wish to place an order, please contact us at support@lampeshka.com — we’re happy to help arrange it when possible.

Processing Time

Orders are usually processed within 1–2 business days after payment confirmation. You’ll receive a shipping confirmation with tracking details once your package is on its way.

Delivery Time

• Netherlands: typically 1–3 business days

• EU countries: typically 3–7 business days

  Please note that delivery times may vary due to postal delays, holidays, or local customs.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. Free shipping may apply for orders above a specified amount (see current promotions on our website).

Local Pickup

You can also choose free local pickup at multiple locations. 

Damaged or Missing Orders

If your order arrives damaged or doesn’t arrive within the expected time, please contact us within 7 days at info@lampeshka.com with your order number and photos (if applicable). We’ll quickly investigate and replace or refund as needed

Returns

For returns and exchanges, please see our Return Policy.